ZARTASH

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Zartash Technologies is a technology and digital innovation company building AI-powered solutions and scalable platforms for startups, SMEs, enterprises and agencies.

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Affiliated with Ozavion Limited, UK
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Online Reputation Management

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Shape What People Find When They Search You. Review monitoring, response management and honest review generation that help your business look as trustworthy online as it is offline.
  • Review monitoring across Google, Facebook and Trustpilot
  • Professional, calm replies to every review
  • Simple systems to ask happy customers for feedback
Overview

Before contacting you, most customers check your reviews and search results. We monitor what is being said, help you respond well and put systems in place to collect genuine feedback from satisfied customers.

We also strengthen the pages that should appear when people search your name, such as your website, Google Business Profile and social profiles. The aim is a fair, accurate picture of your business.

The problem

A few negative reviews or an outdated listing can put off new customers, even when most clients are happy. Businesses often leave reviews unanswered or reply defensively, which makes the situation worse.

How we solve it

We set up monitoring and respond to reviews in a consistent, professional voice. We build a simple review request process into your sales or delivery workflow, and flag reviews that break platform rules for reporting.

How We Work
  1. 01Reputation auditWe review your search results, ratings and review content across key platforms.
  2. 02Profile cleanupWe update and claim listings on Google, Facebook, Trustpilot and industry directories.
  3. 03Response guidelinesWe agree on tone and templates for positive, neutral and negative reviews.
  4. 04Review generationWe set up email, SMS or QR code requests that invite genuine customer feedback.
  5. 05Ongoing monitoringWe track new mentions and reviews and report on rating trends each month.
What You Get
Reputation audit reportA clear view of what people see when they search your business.
Optimised profilesAccurate, complete listings on Google Business Profile and major review sites.
Response templatesApproved reply frameworks your team can adapt for any review.
Review request systemAutomated requests sent after purchase or service completion.
Review responsesTimely, professional replies posted on your behalf.
Monthly reputation reportNew reviews, average ratings and issues that need attention.
Tools & Technologies
  • Google Business Profile
  • Trustpilot
  • Meta Business Suite
  • Google Alerts
  • Brand24
  • Mention
  • Zapier
Ideal For
  • Local businesses where reviews drive walk-ins and calls
  • Service companies recovering from a few public complaints
  • Growing brands that want to protect a good reputation early
Frequently Asked Questions
Can you delete negative reviews?

We cannot remove genuine reviews. We can report reviews that break platform policies, such as spam or fake reviews, and help you respond well to the rest.

Do you write fake reviews?

No. Fake reviews break platform rules and consumer laws. We only help you collect reviews from real customers.

How should I reply to an angry review?

Stay calm, acknowledge the issue, and move the detail to a private channel. We provide templates for exactly this.

How long does it take to improve my rating?

It depends on how many customers you serve. A steady review request process usually shows a difference within a few months.

Related services

Often paired with

SEO & Site Growth Local SEO Local SEO for businesses serving a city or area: Google Business Profile, location pages, citations and reviews that help nearby customers find you. View service
Marketing & Ads Social Media Marketing Social media management for Facebook, Instagram, LinkedIn and TikTok: content calendars, design, posting, community replies and monthly insights. View service
Marketing & Ads Content Marketing Blog posts, guides and landing page copy planned around what your customers search for, written to build trust and bring steady traffic. View service
Previous ServiceContent Marketing Next ServiceDigital Marketing
Let's build it together

Talk to us about Online Reputation Management.

Tell us what you need. We will map the right approach, timeline and cost on a short call.

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