ZARTASH

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Zartash Technologies is a technology and digital innovation company building AI-powered solutions and scalable platforms for startups, SMEs, enterprises and agencies.

Contact Info
Affiliated with Ozavion Limited, UK
ISP Website Development
5G WiFi

A customer-focused ISP website that lets 5G WiFi subscribers in Haripur and Havelian browse packages, order connections and register complaints online.

  • Client5G WiFi
  • IndustryInternet Service Provider
  • LocationHaripur and Havelian, Khyber Pakhtunkhwa, Pakistan
  • Live Website5gwifi.com.pk
5gwifi.com.pk
5G WiFi website homepage
What We Did
  • Website Design & Development
  • UI/UX Design
  • Online Order & Complaint Forms
  • Responsive Development
  • reCAPTCHA Integration
Overview

5G WiFi is an internet service provider in Khyber Pakhtunkhwa, delivering broadband over 5GHz wireless and fibre to homes and businesses in Haripur, Havelian and surrounding areas. Zartash designed and developed a customer-focused website that combines clear package information with online ordering, order tracking and complaint management.

Client Challenges
  • Taking new-connection requests that previously depended on phone calls and office visits
  • Presenting residential packages and business services such as point-to-point links, Wi-Fi zones and IPTV clearly
  • Giving existing customers a simple way to report and follow up on issues
  • Showing coverage across several towns and areas in the region
Goals & Requirements
  • Let prospective customers compare packages and order online
  • Provide self-service order and complaint tracking
  • Present the full range of residential and corporate services
  • Make offices and helpline details easy to find
Our Solution
Packages and services
  • Built tabbed package listings (Bronze, Silver, Gold and Platinum) with 'Order Now' buttons
  • Created a services page covering broadband, Wi-Fi zones, corporate networking, IPTV, PtP/PtMP links and maintenance contracts
  • Highlighted unlimited data and the 5GHz wireless and fibre network
Online customer journeys
  • Developed a new-connection order form with package and service-area selection
  • Added order tracking so applicants can follow their request
  • Built complaint registration and complaint tracking pages
  • Protected forms with Google reCAPTCHA
Access and contact
  • Linked the Self Care Login from the top bar for existing subscribers
  • Placed the helpline and a 'Register / Order Now' link in the header
  • Listed both Havelian and Haripur offices on the contact page
Key Features Delivered
  • Tabbed package listings with 'Order Now' buttons
  • New connection order form with package and area selection
  • Order tracking page
  • Complaint registration and complaint tracking
  • Self Care Login link in the header
  • Services page and contact page with two office locations
Results & Impact
  • Customers can order a new connection online without visiting an office
  • Self-service tracking reduces follow-up calls about orders and complaints
  • Clearer presentation of residential and corporate services
  • A consistent, professional brand presence across the service area
Let's build it together

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